FAQs

How long does shipping take?

Shipping usually takes 7–15 business days, depending on your location. You'll receive tracking information as soon as your order is processed.

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Can I return my order?

Yes, if your product arrives visibly damaged, you can request a return within 3 days of receiving it. Proof of damage (photo/video) is required. Please note that we do not accept returns for other reasons.

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Is LustraJet™ safe to use with braces or implants?

Absolutely! LustraJet™ is designed to be gentle yet effective, making it ideal for users with braces, implants, crowns, or bridges.

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How often should I use the water flosser?

We recommend using it once or twice a day, especially after meals or before bed for optimal oral health.

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How long does the battery last?

A full charge lasts up to 30 days, depending on your usage. Perfect for daily routines and travel.

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How do I charge the device?

Each LustraJet™ flosser comes with a USB charging cable. Simply plug it into any USB-compatible port. Charging takes 4–6 hours.

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Is it waterproof?

Yes! The device is IPX7 waterproof, which means it’s safe to use in the shower and easy to rinse clean.

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What’s included in the box?

• 1× LustraJet™ Water Flosser

• 4× Interchangeable Nozzles

• 1× USB Charging Cable

• 1× User Manual